30-Day Return Policy
We offer a 30-day return policy from the date of delivery. If you are not completely satisfied with your purchase, we will make
it right.
Eligible Items
Items must be unused, undamaged and in original packaging to qualify for a return.
How to Request a Refund
Email us at support@focuscube.online
Include your order number and reason
We will respond within 24 hours
Ship the item back to the address provided
Refund Processing
Once we receive your return, refunds are processed within 5-7 business days back to your original payment method.
Non-Refundable Items
Customized or personalized items cannot be returned unless defective.
Damaged or Defective Items
If your item arrives damaged or defective please contact us immediately with photos and we will send a replacement at no cost.
Questions?
Email: support@focuscube.online
We respond within 24 hours.